City Hall is open to the public Monday-Friday (closed on Statutory Holidays) from 12-3pm in both the Finance and Development Services departments. Appointments can be made outside of these times for those in need. COVID-19 procedures have been implemented following the guidelines from the Provincial Health Officer.
Bylaw Enforcement Services Hours: Available by phone: 250-837-2911 or email, Monday-Friday 8:30am-4:30pm (closed Statutory Holidays). For weekend contact: Please leave a message at 250-837-4747 or send an email
Bylaw Enforcement Services is here to help you understand the City's Bylaws. Our officers enforce Animal Control and all other Bylaws.
Through education and enforcement, Bylaw Enforcement Services works with residents, businesses and visitors to achieve bylaw compliance and foster a safe, healthy and respectful community.